Bed and Breakfast Ciao Bologna | Quartiere Savena

Bed and Breakfast Ciao Bologna | Quartiere Savena  Bed and Breakfast Ciao Bologna | Quartiere Savena  Bed and Breakfast Ciao Bologna | Quartiere Savena  Bed and Breakfast Ciao Bologna | Quartiere Savena  Bed and Breakfast Ciao Bologna | Quartiere Savena  Bed and Breakfast Ciao Bologna | Quartiere Savena

 

How to book at the Bed & Breakfast Ciao Bologna

To check for availability at B&B Ciao Bologna you can use:

We reply within hours, even on holidays!

Deposit

If there is availability, you have to lock your reservation by paying a deposit of 30% of the total cost of stay, within the period specified in the confirmation e-mail. Your booking is not confirmed until payment of deposit has been received. The remaining balance will be paid upon arrival, only cash; we don’t accept cheque or credit card.

The payment of the deposit required will be made in in one of the following ways:

  • on line using credit cards with Pay Pal;
  • bank transfer;
  • money order.

Only when booking last minute will be accepted full payment at your arrival at the B&B Ciao Bologna. Means “last minute” bookings for which the arrival happen within 24 hours after our Booking confermation.

Booking Confermation

Only after your deposit, Ciao Bologna will send you, by email, the Booking confermation with all details of your sojourn, including our Cancellation Policy.  We suggest to print and bring the Booking confirmation in order to have all the necessary information.

After our Confermation, please write us the estimated time of your arrival.

Check-in: from 4 pm

Standard check-in time is 4 pm or later on arrival day (earlier times: by arrangement).

At their arrival Guests had to:

  • present a valid identification document (identity card or passport) to permitted their registration;
  • pay the balance. Only cash is permitted.

Check-out: within 11.00 am

On the day of departure please be so kind to vacate the room within 11.00, to allow to cleaning and to welcome the new Guests. Later check out is possible if we don’t have early reservations. Guests vacating their room after 11:00 a.m., without our permission, may be responsible for the following night’s room charge, in full.

In case of early departure will not be refunded the price paid.

Breakfast

Breakfast will be usually served in the living room between 7.00 and 8.30. After this time, and up to 11.00, Guests will find something ready to eat anyway, but the service is not guaranteed.

Our breakfast is continental and includes coffee or cappuccino, milk, croissants, butter, jam, biscuits, cornflakes, fruit juice, mineral water and …. other surprises! If you have special preferences and/or any allergies, please inform us in advance and we’ll try to meet your demands.

Is not allowed to use the kitchen, using our dishes or washing machine, except as is provided for Guests.

Rooms cleaning and provision of bed linen and towels

In the B&B Ciao Bologna we guarantee the daily cleaning of the room and the bathroom.

The towels (face towel, bath towel and guest towel) is replaced every 4 days for free. For an additional changes will be charge € 3.00.

The bed linen (sheets) will be replaced at least once a week. For an additional changes will be charge € 5.00.

Other simple rules

  • At any time of day or night, Guests cannot bring into the house and/or their room other people that have not been properly registered;
  • smoking is not permitted in the Bed and Breakfast. There is a balcony where you can smoke;
  • please be quiet from 10.00 pm and 8.00 and from 2.00 pm and 4.00 pm. In any case, is better to keep a respectful behavior of the other guests and environments. Will be charged for any damage caused by improper use of equipment available;
  • although we appreciate our animal friends, pets are not allowed.

In case of failure to obey the houserules, we behold the right to cancel your stay.

Cancellation Policy

In case the Guest wants to cancel a booking after the deposit, the following deduction will be applied:

  • up to 3 days before the arrival date, deposit will be refunded in full, netted of the bank expenses;
  • up to 2 days before the arrival date will be a deduction of 50% of the deposit + bank expenses;
  • for cancellations received the day before or the day or arrival or in case of no-show, will be required the payment of the first night.

Ciao Bologna Bed & Breakfast will be not responsible in case of cancellation in case of force majeure, such as natural disaster, fire or wars.

Compliants

Any criticisms, complaints or simple suggestions are always welcome because it allows us to improve our service. However, won’t be consider requests for reimbursement received after the enjoyment of your stay.

Privacy Policy

Your data will be treated in respect of the privacy obligations according to Italian Law (D. Lgs 30 giugno 2003, n. 196) and will treated through instruments in order to guarantee the safety of data.